Haslocks, who are you and what do you offer?
Haslocks is a firm of forensic accountants and claims consultants which typically acts as expert advisor to insurance companies. Whilst we can assist in relation to a number of lines of business, we have developed a particular specialism in handling often complex claims relating to fraud and dishonesty.
Our services vary and are tailored to our clients, but we tend to undertake the following activities:
- Assessment and handling of notifications of circumstances and claims
- Advising on the approach to management of a notification, claim or portfolio of either
- Performance of coverage analysis, to include handling of declinature (where appropriate)
- Assessment of liability and quantum of losses
- Reserve setting and reporting
- Without settlement negotiation with claimants
- Maintenance of detailed records of our clients’ claims and their claims experience
- Attending to the discharge process and oversight of settlement payment
When acting in relation to the above, we act in capacity as expert advisor and not under any form of delegated authority or agency.
Can you accept correspondence on your clients’ behalf?
Haslocks cannot accept notifications of circumstances and/or claims, which must be duly notified in accordance with the relevant policy documentation or surety bond.
Nor can we accept service of legal proceedings.
Where is your principal office?
London, but we operate nationally. You can write and contact us using the details provided below:
Haslocks Limited
Work.Life St Cross Street
7 St Cross St
London EC1N 8UB
Tel: 020 7265 0606
Email: contact@haslocks.co.uk
In what capacity do you trade?
Haslocks trades as a limited company registered in England under registration number 2958132. Our registered office is Winchester House, Deane Gate Avenue, Taunton, TA1 2UH.
Issues with our services?
As a member of the ICAEW Practice Assurance scheme, we are committed to providing high quality advice and services. If, at any time, you would like to discuss with us how our service could be improved, or if you are dissatisfied with any aspect of the service you are receiving, please do let us know. We undertake to look into any complaint carefully and promptly and will redirect it to a senior member of staff for review as and where appropriate.
If you are not satisfied with the resolution of any complaint you may raise with us, then you have the right to report the matter to the ICAEW for further review.
What are your arrangements for handling data?
As you would expect, we take our data protection responsibilities seriously. Where we exchange information with any individual, business or organisation, we do so subject to our Data Controller Terms (here).
Our supplementary but separate Privacy Policy (here) sets out your rights in relation to the information we hold.
If you have any questions regarding how we handle data or would like to speak to us about the manner in which we process your personal data, please initially email privacy@haslocks.co.uk or write to:
Head of Privacy
Haslocks Limited
Winchester House
Deane Gate Avenue
Taunton
TA1 2UH
Anything else?
In the unlikely event that things go wrong with our advice, we hold professional indemnity cover which meets the requirements of the ICAEW.
At present, our professional indemnity insurer is Royal & Sun Alliance Insurance Limited, St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. The territorial coverage is worldwide but excludes professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.
